- To place an order or make a bid/offer, you go to the web page for the item you are interested in, then click a "bid" or
"buy" or 'offer" button on the screen and fill out a simple registration form. (If no such button is visible, the item is
probably not in "bid/offer" auction category or on "preview" only, and the buttons will appear at the stated auction or
sale start time.) When you submit this form, you will be assigned a new account number - please make a note of it.
Once you have an account, you can bid or buy at will. To change your bid or to buy other items, you need only re-enter
your assigned account number and your first name (for security). Just that simple.
- If you provide us with your email address, we will send you a message when someone else beats your actual bid/offer,
and you can decide to increase your bid by return email as well. (Note that there are unpredictable delays in the
transmission of email, and so your return message may not reach us in time to enter your new bid before the item is
sold.) If you are a final winner, we will notify you by email. If you are (one of) the current high bidders, or the last
purchaser, your initials, city and state are displayed, along with an optional comment that you can enter.
- As offer/bids are received, merchandise is sold, or asking prices change, the web pages are updated with the latest
inventory and/or pricing information. Please note that many web browsers do not automatically update your screen
when a web page changes on our server, so you may need to execute a 'refresh' or 'reload' command periodically if you
want the latest information. For some browsers, you may also need to force an actual reload by clearing your page
cache or setting it to 0.
- If you have questions about a product or an order you have placed, please e-mail us about any delivery problems. Use
our exclusive SafetyNet "escrow" service, or place orders using your credit card where item is so marked. At any time
you can request help using the feedback form or click on the customer service button. Merchants and sellers will add a
customary shipping and handling charges, and any applicable taxes to all orders they accept, so check with them
regarding terms. We also have unique services we offer to Advertisers like "order fulfillment" international trade help,
import/export brokering services, special delivery services for auto's etc. -all to enhance your shopping experience.
- An account number is automatically set up for your when you place your first bid/offer. ONSALE uses the Netscape
Commercial Server which uses the HTTPS protocol to encrypt bids. Both Netscape and Microsoft Internet Explorer
support this protocol. Approximately 99% of our customers place bids online. If you are uncomfortable placing a bid
over the internet please follow these steps:
- Print out the bid/offer form page of the item on which you are bidding.
- Fill the form out completely. Yes, we do mean completely!
- Sign the bottom of the form and check off payment terms.
- Fax it to us at Universal Graphics Onlne (704) 588-7448.
We will make every effort to process fax bids before the end of the next business day, but cannot be responsible for failure to do so. (Due to the volume of customer service requests on closing days, please be aware that fax bids may not be processed prior to the close of the auction.) Once your bid has been placed, we will send you an e-mail message with your customer account number and bid number. Fax bids that are below the current minimum successful bid at the time of entry will not be entered. You don't need a credit card to bid, but you must have an active checking account to facilitate payment. - For your security, fairness to bidders & sellers- The Auction Block & Class Act Ads does not accept bids via phone.
Return to 
Marquee Directory
Auction formats
