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For over six years, respecting and protecting customer privacy has
been vital to the success of our Internet business. By explaining
our Privacy Policy to you, we trust that you will better
understand how we keep our customers Internet information private
and secure while using it to serve you better.
Making
the Security of Your Information Our Priority
Keeping your
information secure is one of our most important responsibilities
to us. We value your trust and handle your information with care.
At
UG-Online, we:
- Limit
access
to Customer Information to those associates who need to know
your information to provide Internet services to you or to
maintain and service your website.
-
Maintain
physical, procedural and electronic safeguards
to protect our customer's information.
- Continually
acquiring new technology
for the protection of your information and upgrading our
systems on a regular basis.
What
Information We Collect
We may
collect "nonpublic personal information" about you or your
business from the following sources:
- Information
we receive from you on applications, other forms or visits to
our Internet web site.
-
Information about your transactions with our affiliates,
others, or us.
"Nonpublic
personal information " is information that is not available to
the public and that we obtain in connection with providing a
product or service to you. For example, nonpublic personal
information includes information regarding your payment history,
account balance or overdue balances for services and products.
We
always limit our collection of information, to that information we
believe is necessary to conduct our business properly, so that we
can provide you with excellent service and to offer you additional
products and services that we believe will be of interest to you.
How
We Use the Information We Collect
We will use the information that we collect about you only:
- To
provide products and services to you;
-
To identify any additional products or services that we feel
may be of value to you;
- To
protect your account(s) and guard against any unauthorized
access to information; and,
- In
accordance with the principles in this policy.
Disclosure
of Information To Third Parties
We do not sell nonpublic information to anyone and do not disclose
nonpublic information about our customers or former customers to
anyone, except as permitted by law.
In no circumstance, will we provide customer account
information to third parties for marketing purposes.
If
you close your account(s) or your relationship becomes inactive
with us, we will continue to treat the information we have
collected about you in accordance with this Notice.
With
Companies that Work with Us to Serve You Better
We may use outside companies to assist us in maintaining and
servicing your account(s) and in the day-to-day conduct of our
business. In addition, we may enter into joint marketing
agreements with other Internet companies to offer you a wider
variety of products and services. We may disclose any of the
information we collect to companies we hire to provide operational
support or supply products, so that we may serve you better.
However, when we do so, the company's right to use and redisclose
the information we provide is limited by law or contract.
In
Other Situations
We do not otherwise disclose information about you without your
consent except as required or permitted by law. In other
circumstances, as permitted by law, we may share your information
with nonaffiliated third parties.
How
We Protect the Confidentiality of Information We Collect
We restrict
access to nonpublic information about you to those employees who
need to know your information to provide products or services to
you. Under no circumstances are employees permitted to reveal, or
otherwise discuss, customer information with any unauthorized
person. All
information that we collect about you will be treated by our
employees as confidential. All
employees are bound by a code of ethics and this Privacy Policy,
which requires them to adhere to all these principles.
We
Make Every Effort to Maintain and Report Accurate Information We
Collect
We are committed to maintaining the accuracy of customer
information. If you
become aware of any inaccurate information contained in our
records, you should contact us at our toll-free number listed
below and we will investigate the inaccuracy and correct it as
promptly as possible.
Privacy
on Our Web Site
We
appreciate that both customers and those just visiting our web
site have special concerns about the privacy of their nonpublic
information on the Internet. We also want you to know the steps
that we have taken to provide you with the safety and security of
your information when communicating with us on our web site and
the Internet.
Maintaining
the Security of Customer Information Provided Online
We are committed to assuring the security of your information
exchanged through online communications is secure. We maintain
electronic and procedural safeguards that comply with federal
standards and establish a "secure " Internet session by
encrypting the data you submit to us online.
Protecting
Online Applications
When you apply online for services or products offered by our web
site, your sensitive information is sent to us using secure socket
layer (SSL) technology. This information is only accessible to
authorized representatives, as well as companies that work for us,
to conduct business for us and offer you services related to your
Internet needs.
Protecting
Your Internet Experience
UG-Online uses state of the art technology to ensure that your
information is kept private and secure when you use the Internet.
To support this technology, access to your Internet site can only
be done from an Internet browser that supports 40-bit encryption
or higher. UG-Online
strongly recommends the use of 128-bit encryption. For additional
protection, many of your Internet sessions automatically log off
after a specified amount of inactivity.
You
can help keep your nonpublic information secure by not sharing
your User ID and password with anyone, and by remembering to sign
off from the Internet site when you have completed your session.
Firewalls
and Activity Logs
Firewalls and activity logs are additional mechanisms that are
used to protect your privacy. Firewalls analyze the source and
destination addresses and the traffic type to ensure that only
authorized users have access to our systems. A Network
Administrator also reviews activity logs to see if anything
appears out of the ordinary. We look at specific information only
to investigate activities that appear suspicious and to protect
our systems and your information.
Keeping
up-to-date with our Privacy Policy.
UG-Online will provide you with notice of any changes with our
privacy policy annually upon request, as long as you maintain an
ongoing relationship with us. This policy may change from time to
time without notice, but you can always contact us for a copy at
1.800.322.2457.
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